”. The MedallionClass app puts everything at your fingertips – On-demand services, family and friends locator, ship navigation, interactive fun, and more. Tried the Princess phone line for help to no avail. Starting in August of 2023, Princess Plus also includes several new offerings. You can also access these. ) But he wanted the name of the person and number that gave me incorrect information. Just make sure to take ALL documentation with you such as passports, negative Covid test results. We will have to see if they are mailed without paying for shipping. But the Internet on the ship is so slow that if the person moves, it doesn’t update to the new location in the app. 6 on my iPhone at IOS 15. Everything shows correctly and we are checked for the green lane. On 10/2/2022 at 8:44 AM, memoak said: It contains your cabin number, your drink plan etc. If you want to…call the regular Princess phone and select option for the Medallion App. . In 2019, Princess began rolling out its MedallionClass WiFi infrastructure in order to create an integrated personalized experience through a wearable medallion, mobile app, stateroom TVs, and shipboard digital portals. Published by Global Experience Innovators on 2023-06-08. I then used the App scan feature to scan the photocopy which didn't have the glare. Canada. Sorry if this issue has been raised already. On 3/24/2023 at 7:44 AM, kamelia said: It certainly is a far cry from what was promoted as the original intent of the Ocean Medallion - "had we had this technology, we would have been able to locate and rescue the passengers who were trapped on the Costa Concordia. Find helpful customer reviews and review ratings for Ocean Medallion Holder Accessories - Keychain (Women) Leather for Princess Cruises (All Ships 2023, 2024 & 2025) at Amazon. Medallion App only works if bar staff record drinks properly. Our Ocean Medallion holders were updated in 2023 to ensure a perfect fit for the following Princess Cruise Ships: Royal Class Ships: Discovery Princess, Enchanted Princess, Majestic Princess, Regal Princess, Royal Princess, Sky. You can watch it on Princess Facebook page, or you tube. 1. . Call the minute they open. Excursions expensive and not enough time at main attractions. I was able to successfully book 2 specialty dining reservations using the MedallionClass app for our upcoming cruise in March on the Regal Princess. Go to the Princess website (not the Medallion App). But on the ship, it actually worked great. using the app we have reserved our daily dining, booking a private table and adding all travel companions. My TA tells me that the problem comes from the fact that my cruise is only due to sail in 2024. It begins with your Medallion®, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. 4,6 • 4,4 k notes. Live chat with Princess. When I signed into the Medallion app to complete all the documentation in April, I got a pop-up that because there was only one adult with multiple minors, all passengers would be required to have passports. Im traveling on December 10 on Regal Princess and having a problem accessing my Boarding Pass on the Medallion app. All 5 have got a green tick/completed. •. You can make dining reservations using the MedallionClass smartphone app or your stateroom TV. Travel Tips on YouTube, where the host called Princess who advised that they were having server problems and have had for a couple of weeks. My cruises are not until next fall so no boarding groups. Once info is loaded all subsequent cruises are simpleThe Medallion is scanned by thousands of sensors on the ship, as well as in the Port Everglades terminal and on Princess Cays, enabling cabin doors to be unlocked by the time the rightful occupant. They can also be purchased pre-cruise and on board through the MedallionClass app. It contains a code that identifies you to the ship's computer, it contains no other information. Buyer beware. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. Book Your Princess Cruise. One of my favourite uses for the Medallion was the onboard navigation function. For customer support, please contact: AskOceanMedallion@carnival. The Princess MedallionClass takes onboard tech to a whole new level, allowing you to unlock a world of possibilities during your cruise holiday. g. ”. BTW, The Princess Medallion app is totally worthless -- always not. These new perks will rollout (at no extra charge) fleetwide beginning August 2, 2023 as follows: Ship. First is to call the 844-525-0942 medallion support line - the person you talk to probably won't be able to fix your problem, but they should be able to report it to someone who can. We will have to see if they are mailed without paying for shipping. . Something is fundamentally wrong! On my last cruise back in 2019, this worked perfectly, now I either have a App problem on my iPad and Samsung phone that gives me the same results on both devices i. These include plastic watch straps, plastic clips, and either silver or gold bracelets and necklaces. I am having problems with both my IPad and mobile phone. As a result I cannot add my US Passport data to the Medallion App since my US Passport Birthday (correct) does not. Open your web browser and type in “login. For customer support, please contact: AskOceanMedallion@carnival. Also, princess has a naming problem with “medallion” it can refer to many things, including the security token, the passenger app, and more… FYI, we are just on our last day of our 28 day cruise with princess, the app is complete garbage, get the “Patter” and order directly from the folks on board. Download the Medallion Class app on your mobile device. There are several things that can cause issue especially if one has an older phone that is CPU or memory limited. Reviews. Everything looks good for a few days or so, then the next time we check the app to review things, some show and others don’t. Recently added the medallion app to my samsung android. Princess also cancelled our 2023 TA, due to ship redeployment. Cruise booked separately showed up as b2b (ugh). This particular one has been a bug-bear for many guests for some time now. The enhanced Princess Premier package ($80 USD) includes unlimited free casual dining meals. The Princess Medallion colors are as follows: Blue: First-time cruiser. But, we are doing a "side by side" - we have to leave on Feb 10 to drive to Galveston to catch the Allure OTS on Feb 12. Cruise Lines “P – Z”. Travel Documents – Double-check that you have all the required docs. com - Free - Mobile App for AndroidNew Medallion Class App. I have just booked my first Princess cruise a week ago and I cannot link my Princess profile with my booking on Princess Medallion app. 5 minutes ago, Steelers36 said: On your phone, go to Settings and then Apps. Princess. 👆 The cost of the Princess cruise ship wifi is $20. com. work ahead of time, then about two weeks in advance of the cruise, a Medallion is mailed (apparently mailed) to them. . 62 reviews. For customer support, please contact: AskOceanMedallion@carnival. She has a whopping 8,000 sensors around the ship and four million feet of cables to track the 3,660-passengers on board. Bodega Bay, CA. I've found some nice silicon Apple AirTag wristbands an a popular sales site, which look like they'll work perfectly for the Princess Medallion, but at half the cost and in multiple colors. (My app issues didn't get fixed. Medallion App only works if bar staff record drinks properly. After my Covid test at the Mayflower cruise port I was directed to the main terminal and picked up my cruise. arrow_forward. Free Princess Cruises Brochures. Spend more time connecting with each. Had to constantly go to guest services to have charges removed. Have been on seven Princes cruises since they started using the useless APP. Edited December 23, 2022 by Princess Chatterer Additionally, Princess Cruises has added a new, one-time activation fee of $14. Cruise on your favorite social social media. 9k. 13. Mind you it's small change, but I thought one of the perks of me having Princess Plus was supposed to be free Medallion Shipping. 16), and Island. . #1. Posted June 7, 2020. The only thing I could see that still needs fixing is that under "packages" it only. You go into the medallion app and go to travel check list. 1. Instead of a cruise card, you will receive a medallion that you use to open your cabin door, and purchase things with. It truly is the best wifi at sea, so you can remain connected to check back in at home when you need it. Monday, March 13, 2023 . Eat Sleep Cruise 76. Basically they attempt to see if it is a carrier of malware. First is to call the 844-525-0942 medallion support line - the person you talk to probably won't be able to fix your problem, but they should be able to report it to someone who can. PaperSniper4. Posted July 5, 2021. The phone number I have 844 525-0942 now answers with a recording that says "You have reached a Princess Cruises phone number that is no longer in service" I called the regular number and there is a prompt for Navigator assistance, but that is just a long recording. Yes, it is nice to have a smart phone to use the medallion class app; but not mandatory; so let's relax because you can still have fun onboard the ship using the medallion, sans a smartphone. #2. "The idea behind the app is fantastic yet they’re many glitches and errors come with the app. Deleted the old app, loaded the new app, tried to put in my info, (which, by the way is PERFECT), and it said not valid. About this app. On October 29, 2023, Majestic Princess Captain Steven Holland informed the passengers and myself that the Port of Auckland has closed due to bad weather and will be monitored closely. Bodega Bay, CA. Although I have since read on the main Princess forum that other passengers are being greeted slightly different Good Morning last nameI called to get assistance with the wonderful MedallionClass App this morning. my partner ordered her medallion the same time that I did but they never processed her order and will have to be picked up at checkin. DW received her medallion yesterday for our Grand Princess cruise to Hawaii that was scheduled to depart on December 20th - and that was cancelled on September 9th. Princess will comply with all requirements implemented by individual destinations. On 4/1/2023 at 9:53 AM, UpcountryTravelers said: No, you cannot go to Guest Services and get a traditional card. Screen goes white mext thing I know it says close app. took passport photo of my wife then entered required info. I have all receipts paid to Princess for the New Zealand cruise. The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. Takes a few seconds, then is finished and no reboot required. Posted October 6, 2021 (edited) On 10/6/2021 at 1:20 PM, kbt cruiser said: Princess should be on here apologising and telling us who is going to resign. For customer support, please contact: AskOceanMedallion@carnival. We used the Medallion app for our profile and security photos, taking them and entering them directly. January 17, 2006. gerties double pocket pant; About us . Princess really needs to take a good look at this app and workout the bugs. Southwest Florida. com. You can order two drinks with your Medallion and the waiter will see you are together. Forum Jump. I’ll be calling. You fill out everything on the App, then you’re in the green lane. For those looking for where to print your luggage tags, here are the instructions: 1. If you feel more comfortable having something in your hands then print off the. I will take you through below what the process on Princess app was like during my Princess cruises in 2023. ( 13 days ). Before I crack on with my full review, here are a few facts about the Regal Princess to introduce the ship: Guest Capacity: 3,560. Check out this detailed tutorial of the Princess MedallionClass and MedallionClass App for iPhone users, including specific descriptions of the benefits and. The premium cruise brand today announced the expansion of MedallionPay TM, the frictionless payment experience that lets guests use their. I have the Medallion App on my iPhone. Download the Medallion Class app. He went on to inform us that he could do nothing onboard. Since then I have tried numerous times to scan my passport photo. I was able to make 2 specialty dining reservations as well as order medallion shipping without being charged. Information on iPhone vs iPad vs Desktop varies. Additionally it is really bloated for what it does. On the good side the pizza on deck 14 was good even though the Sabatini pizza ovens had problems and delayed today's lunch. Along the top row choose “Check In. Are you having problems with the Princess Cruises OceanMedallion APP? Does the OceanMedallion APP even work? Am I blown away with this APP or does PCL have. Too much up selling. Like most revolutionary initiatives, there were some bumps in. She asked for some information (which was dropped from my file). Enter your name and surname as it appears on your reservation and date of birth, then press continue If you have a compound name or have a second surname and cannot enter the app, see what data toOctober 18, 2012. Page 1 of 3. Hi all, cannot seem to get Ocean Medallion app to work right. Medallion question - Princess Cruises - Cruise Critic Community. Currently the single device plan is $10 per day and $15 a day for the four device plan. Appalling service - worst cruise ever. Posted May 17, 2022. We can't cancel our trip because payments were made in June and the cruise date is in October 2023. The medallion app onboard worked flawlessly for ordering food and drink no matter what your location – in your cabin, poolside, on deck. More of the idiotic Princess policy of naming different. 2. December 7, 2017. Rating 4. Excursions expensive and not enough time at main attractions. 0 1K+ 3. Others have reported same, but IDK that it is universal. Disclaimer:. Fortunately, the ship runs better than the Medallion App. Their fleets are slowly being converted to work with it, and ships like the one I’m on now Sky Princess have been built with it. My TA tells me that the problem comes from the fact that my cruise is only due to sail in. Then personal information and documentation. Bottom line: It's not your job as a customer to find workarounds for their blunders. The phone number I have 844 525-0942 now answers with a recording that says "You have reached a Princess Cruises phone number that is no longer in service" I called the regular number and there is a prompt for Navigator assistance, but that is just a long recording. #17. Packages are available with additional savings as part of our Princess Plus and Princess Premier Packages. There are several things that can cause issue especially if one has an older phone that is CPU or memory limited. The Medallion app although it seemed glitchy at first seemed to work well to get on and off the ship, order food and. The Medallion automatically unlocked my room once I was within about 3-4 feet of my cabin door. Had to constantly go to guest services to have charges removed. If the problem persists, you can contact. On 1/9/2023 at 5:26 AM, richardAnn said: does anyone happen to know when the digital boarding pass shows up where will it be found in the medallion app. If you have poor internet connections it can also cause problems. Book Your Princess Cruise. In desperation, he clicked on the "Sign Up" button and put in the exact same ID (his email address) and password that he. #17. When booking a voyage with Princess Cruises, you’ll receive a quarter-sized, wearable Medallion. We walk you through how to use the App both before y. #4. My husband loaded the app onto his phone and same thing. Posted February 26, 2022. The constant reloading of pages could be considered a Denial of Service attack. Tried manually entering booking; turned phone off/on; checked demographics and all is good. Posted April 27, 2021. My husband loaded the app onto his phone and same thing. . I have just booked my first Princess cruise a week ago and I cannot link my Princess profile with my booking on Princess Medallion app. small rural village. At least give passengers the option to. You can create a personal cruise experience even before you embark your ship. The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. You can select your arrival time for your Princess cruise via the MedallionClass app. (My app issues didn't get fixed. More sharing options. Just tried to log in to my Princess account and got a notification congratulating me that I can now use the same login for the website as well as the Medallion App. August 17, 2010. Just a thought, it sounds like maybe you didn’t select your embarkation time yet. Travel documents. This is the Princess app for my future cruise that starts in September 2023. We will make every effort to inform you of any new local policies as soon as the information is made available to us. Hello all, Does anyone have any idea why the Medallion App keeps changing from Green Lane ocean ready, then it changes to Blue, Then back to Green ,Then blue again, this happens 2-3 times a day, I'm trying to book my arrival time at Southampton in September, many thanks. . She said that yes, Princess is calling to get folks to "check-in" using the Medallion ap but repeated that no one should be giving their passport or credit card info by phone to a Princess rep. The Princess MedallionClass app puts everything at your fingertips –. Now I cannot get past the password entry screen. 2. I uninstalled and reinstalled the app, re added. June 22, 2009. I was able to do the entire Ocean Ready process on it other than completing the Personalizer, which I always do on the desktop. We would like to show you a description here but the site won’t allow us. Reviews. 2k. 1. If you find yourself in a crowded lounge or at a bar. com. Yikes. , rebooting phone, clearing cache, uninstalling and reinstalling app, etc. #17. Everything looks good for a few days or so, then the next time we check the app to review things, some show and others don’t. There are many android uses who will be. The medallion plus the app were actually extremely convenient and we had zero issues5. . The staff did an excellent. Those without went to the check in and picked up their medallions, an extra step that took less than 10 minutes. arrow_forward. I don’t need a new account. You can order the medallions now, which are free. You Can Buy Accessories for the Medallion Through the App or On-Board the Ship. #5804. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. more. #3. Posted November 26. Can't believe the problems I've had - and ongoing - trying to get our info accepted by the app. May 9, 2006. She is a larger vessel with 19 decks and can sail with more than 3500 passengers. 1 hour ago, Airwavey said: Due on a Sky Princess cruise in June, starting in 24 days time. 108730 by Global Experience Innovators Nov 10, 2023 Old Versions1 hour ago, Rick&Jeannie said: Send an email with all details and EXACTLY what is taking place and what you clicked on to get the problem. Out of My Mind. Review for a Australia & New Zealand Cruise on Grand Princess. Homework (10 points): Review Princess’s 2022 Main Dining Room Dinner Menus and post the items you’re most looking forward to trying in the comments! And don’t forget to subscribe to the blog (scroll up to the top right if on a computer or keep scrolling down if on a mobile device) and follow Prof. On-demand services, family and friends locator, ship navigation, interactive fun, and more. The Princess MedallionClass app puts everything at your fingertips –. Omaha, NE. Screen goes white mext thing I know it says close app. Download Princess MedallionClass and enjoy it on your iPhone, iPad and iPod touch. Often our travel companions are missing,. 🤢 So if you are cruising with Princess you will not be able to access any of those services until you have access to land services. See these previous screenshots of my "OceanReady Profile" screen and "Link Your Booking". #4. Nothing I did to my device remedied the problem (e. In addition to a polite description of yor issues they also want the following information: Full Name on Reservation: Booking Number:2. Do I need to pay for MedallionNet® Wi-Fi to download the Princess® MedallionClass® app on board? No, once on board you can download and use the Princess®. I then downloaded the MedallionClass™ app onto my phone. The Princess cruise medallion. com to the app, they lost my emergency contact and Home. About this app. Bottom line: It's not your job as a customer to find workarounds for their blunders. 8 – Communicate With Your Shipmates. Spend more time connecting with each. arrow_forward. Royal Caribbean and MSC Cruises have long been at the forefront of technological advancements in the cruise industry, but Princess Cruises' OceanMedallion has made that line a contender also, much to my surprise. The elephant in the room is that the Medallion app is utter garbage, but the brainchild of the current president of Princess. Softonic review. I have no problem on Princess website to retrieve my booking. Lack of information about flight itinerary booked via Princess prior to departure. It was also my identification to get back on the ship after getting off in port. 13. the opportunity to. The Majestic Princess is one of the Royal Class ships within Princess Cruises. The dreaded call to Princess (2 hr wait) offered same time slots since they use same app. Look up the Princess App in the list and tap on that to open up the details. #1. On 2/10/2023 at 5:29 PM, Bobbiegentry said: What comes up is a QR code. For months, trying to use medallion was beyond frustrating. In each case those with medallions in hand went directly to the waiting areas and boarded with their groups. Carnival Corporation and Princess Cruises partnered with SES Networks to create the onboard device. The problem is I have a cruise booked the day after this ( March 8, 2023 ), which departs Melbourne for a cruise around New Zealand returning to Melbourne. ). If you’d rather not wear the lanyard, there are other accessories you can buy to hold the Princess cruise Medallion. com. The elephant in the room is that the Medallion app is utter garbage, but the brainchild of the current president of Princess. 0. After 10 tries I still have not been able to enter my information . News16. Chief among these selections is access to upgraded casual dining. I ran into the same problem when I was getting Ocean Ready for a 2020 MedallionClass cruise. 1 Here are my problems with the application:The same holds true for the new $10 per stateroom fee that Princess is now charging to have Medallions shipped to cruisers' homes before they sail. This is the Princess app for my future cruise that starts in September 2023. It's rated 1. Choices include your "tagalong" art, birthstone, national flag, zodiac sign, or celebrations like birthdays and anniversaries. Based on the fact that 50% of the posts on the Princess board are related to Medallion problems, this is yet another reason why I will not ever sail on Princess again. Restart your phone. It is recommended one brings the actual documents, but the scanned in information is sufficient for boarding. Supposedly, the QR code on the App is your so called BP, according to PCL verbage on their website. Lack of information about flight itinerary booked via Princess prior to departure. Uninstalling. Princess MedallionClass is a free Android app developed by Global Experience Innovators for travelers who want to make the most of their cruise experience. Rep finally said wait another 24 hrs and call Princess if booking doesn’t populate. 6, Princess Upgrade is a bid-based system, in partnership with PlusGrade, that allows guests residing in the U. #11. Its extra inclusions are: - Premier Beverage Package, - Four-device wi-fi. Author. The thing that really amazes me here is that there over 5140 posts in "Ocean Medallion App - Part 3". Once that was completed, I refreshed (updated) app. But, the more non-Americans that are on your cruise (which is more likely if you are on a cruise that starts outside of the US or Canada), the more people there will be who have not had. It begins with your Medallion®, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. For customer support, please contact: AskOceanMedallion@carnival. This means the cruise ship internet costs $15 a day. Since then I have tried numerous times to scan my passport photo. I have 5 cruises booked with Princess between July this year and March 2024, but on the APP only the July cruise and the 2024 cruise show. Portland Oregon. I checked in for our Oct 14 cruise this past weekend. If you already have an online account with Princess, you may. September 30, 2008. He said it had to be corrected by the IT dept. I have no problem on Princess website to retrieve my booking. It was a bit cumbersome but it worked. But we suggest you download the app prior to boarding to enjoy seamless boarding with OceanReady. Posted September 12, 2019. The enhanced package for Princess Plus ($60 USD) includes two free casual dining meals per guest. The last update of the app was on November 8,. Tennessee. 5. If you have poor internet connections it can also cause problems. The premium cruise brand today announced the expansion of MedallionPay TM, the frictionless payment experience that lets guests use. 414. The one catch to all of this; Princess assumes every passenger owns a smart phone; which is not true. If you feel more comfortable having something in your hands then print off the Travel. cruise, & I no longer see the health questionnaire or the request to upload the proof of vax. Princess CruisesI’ve have no problems with the medallion app and has used it on several cruises prior to the shut down. Not to worry. They believe the problem might last for another week or 2 before finally being corrected. August 3, 2015.